In this article, we will explain you which different statuses are possible when adding or changing a platform URL for your own location or for competitors.
There are a three different statuses, regarding adding/changing platform URL's in the SO Review settings page.
ready (green): the channel is okay and ready to use
pending (blue): the data is going to be retrieved from the channel.
error (red): the data is not available for the specified channel or it was not possible to process the channel for three hours after it was added or changed
If an error has occurred, The wrong platform URL has probably been used. Please have a look at this manual to see which URL per platform must be inserted for a successful on-boarding: Configure your SO Review Account.